Effective Date: June 1, 2024
Company: FreeLancing IT
Website: https://freelancingit.com
FreeLancing IT ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect the personal data you provide when accessing or using our website, services, and products (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
We comply with applicable data protection laws, including the Bangladesh Data Protection Law and relevant international standards where applicable. Your trust is paramount, and we strive to maintain the confidentiality, integrity, and security of your data.
We collect personal information directly from you and automatically via technology when you interact with our Services. The types of data collected include:
Full name, gender, date of birth, nationality
Usernames and passwords (encrypted)
Email addresses, telephone numbers (mobile and landline)
Billing address, shipping/delivery address, postal codes
Order details, product/service selections, payment status
Refunds, returns, cancellations
IP address, browser type and version, time zone settings
Device type, operating system, platform information
Cookie identifiers, usage behavior and navigation data
Preferences for receiving marketing communications
Responses to surveys, feedback, competitions
Payment details such as card type, last four digits of card number (for identification only)
We do not store full payment card numbers, CVV, or passwords
Directly from you: When you create an account, place orders, subscribe to newsletters, or communicate with us via customer support.
Automatically: Through cookies and tracking technologies during your visit to our website to enhance your experience.
From third parties: Such as payment gateways, delivery services, or marketing partners assisting us with services.
We process your personal data strictly for legitimate business purposes, including but not limited to:
Contract performance: To fulfill orders, provide services, process payments, deliver products, and manage your account.
Legal compliance: To comply with laws, regulations, tax obligations, or law enforcement requests.
Legitimate interests: To improve our Services, enhance user experience, conduct analytics, prevent fraud, and ensure security.
Consent: For marketing communications, surveys, newsletters, and promotional activities where you have explicitly agreed to receive such communications.
If you withdraw your consent, we will stop marketing communications but may still use your data to fulfill contractual obligations or legal requirements.
Your data is used to:
Manage your account and process your transactions
Provide customer support and respond to inquiries
Analyze usage trends and improve our platform functionality
Communicate important updates about our Services
We may share your information with trusted third parties for specific purposes:
Delivery and logistics partners: To fulfill orders and arrange home delivery
Payment processors: To securely handle payment transactions
Marketing and analytics providers: To gather anonymized data and improve services
Service providers and contractors: For IT support, customer service, or fraud prevention
Legal authorities: Where required by law or for legal claims
We ensure all third parties comply with strict confidentiality and security obligations. We never sell or lease your personal information to unrelated third parties for their own marketing purposes.
We use cookies and similar technologies to:
Remember your login credentials and preferences
Maintain shopping cart contents
Analyze site usage and improve functionality
Deliver personalized content and advertisements (where applicable)
You have control over cookie settings via your browser. Disabling cookies may limit your ability to use some site features. For more information, visit allaboutcookies.org.
Our website also uses Google Analytics, which collects data such as your IP address and browsing behavior. Google complies with strict privacy protocols and does not associate your IP address with personal information.
We prioritize the protection of your personal data by implementing:
Encryption: SSL/TLS protocols for data transmission
Access controls: Limiting data access to authorized personnel only
Regular audits: Security assessments and penetration testing
Firewalls and intrusion detection: To protect our systems from unauthorized access
Data minimization: Collecting only necessary data and anonymizing where possible
You are responsible for safeguarding your login credentials and notifying us immediately of any unauthorized access.
We retain your personal data only as long as necessary to:
Fulfill the purposes for which it was collected
Comply with legal obligations (e.g., tax and accounting regulations)
Resolve disputes and enforce agreements
When data is no longer needed, we securely delete or anonymize it.
Subject to applicable law, you have the right to:
Access: Request copies of your personal data we hold
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your personal data, including account closure
Restriction: Limit the use of your data under certain circumstances
Data Portability: Obtain your data in a machine-readable format
Object to Processing: Especially for direct marketing or profiling purposes
Withdraw Consent: At any time for processing activities based on your consent
To exercise these rights, contact us via:
Email: info@freelancingit.com
Facebook: facebook.com
Helpline: +880-+8801558281264
We will verify your identity before acting on your requests and respond within 7 working days.
Our Services are not intended for children under 13 years old. We do not knowingly collect data from minors. If we discover any such data, we will delete it immediately.
If you are located outside Bangladesh, please be aware that your data may be transferred to and processed in Bangladesh or other countries where our servers or service providers are located. We ensure that adequate safeguards are in place to protect your data in compliance with applicable laws.
We may update this policy periodically to reflect changes in our practices, legal requirements, or technology. Updates will be posted on this page with a revised “Effective Date.” Your continued use of our Services constitutes acceptance of the updated policy.
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact:
FreeLancing IT
Email: info@freelancingit.com
Facebook: facebook.com
Helpline: +880-+8801558281264
Freelancing IT reserves the right to change this policy at any time without prior notice.